Cancellation & Refund Policy
Last updated: October 2026
This policy covers cancellations and refunds for room and conference/party hall bookings made with Sekaran Residency, Perumbakkam, Chennai.
1. Room Bookings
- Cancellations made more than 24 hours before check-in: full refund.
- Cancellations made within 24 hours of check-in: 50% refund.
- No-shows: no refund.
2. Conference & Party Hall Bookings
Cancellations made more than 7 days before the event date receive a full refund of any deposit paid; cancellations within 7 days forfeit the deposit. These terms may differ from room-booking terms above and are confirmed at the time of booking.
3. How to Cancel
To cancel or modify a booking, contact us on WhatsApp, by phone, or at [email protected], quoting your booking details.
4. Refund Timeline
Approved refunds are processed within 5–7 business days to the original payment method.
5. Force Majeure
In circumstances beyond our reasonable control, we may offer rescheduling in place of a refund, at our discretion.